Episode 003: David Mann on Why It’s Important to Listen to The People You Are Trying to Help

David Mann is a shingo award winning author, speaker, lean consultant, and coach.  Prior to starting his lean consultancy in 2005, he developed and and applied the concepts of a lean management system during his 15 years of experience at Steelcase. David’s book Creating a Lean Culture: Tools to Sustain Lean Conversions, has been translated […]